FAQs

When you order is confirmed a tracking link is provided in the confirmation email so that you can track the status of your order.  We ship a mixture of items from our warehouse in Sydney and in some instances directly from our suppliers to you.

Please allow 10 to 15 business days for the delivery of most items.  The product page will outline the specific delivery timeframes for a particular product.

Please contact us in the first instance at info@dogapproved.co if you have any issues with your delivery.

If you have misspelled or auto-filled your address incorrectly, simply reply to your order confirmation email and give us the correct information.

Notify us immediately at info@dogapproved.co

Currently we only service Australia.  We offering free shipping within Australia.

We accept most major Credit Cards (AMEX, VISA, Mastercard), PayPal, Apple Pay, Google Pay and Shopify Pay. We also offer Afterpay for 4 fixed payments.

You can select your preferred payment method at checkout.

We used a secure SSL Payment gateway to protect your payment information.

Your 100% satisfaction is important for us. See our policy link in the footer of the website.

Simply add as many items as you wish to your shopping cart while browsing our store. 

Once you want to proceed with the order - do so by going to the cart and clicking "checkout". 

Follow the instructions by providing us with delivery information and select payment method the for goods.

We are here to help you. Please contact us via email on info@dogapproved.co 

If you would like to know more about Afterpay, visit the Afterpay website www.afterpay.com for a comprehensive list of FAQs & terms. Afterpay’s Privacy Policy which can be found at https://www.afterpay.com/ privacy-policy